Last nite, after a very stressful week (both personal and work has been hard on me), we headed out to dinner with my mom for her birthday. She asked us clearly if we could go to a “nice” restaurant for dinner as she wanted to “get dressed up”. We made plans to meet up at Ruth’s Chris Steakhouse (one of mom and dad’s faves) in King of Prussia. The plan was to have dinner and then head over to the King of Prussia Mall to take her to the MAC (not Apple) store. We gave her a Gift Certificate on her LAST Christmas to the MAC store, only to find there are none where she lives.

We arrived early (I should have listened to Shawn and left a bit later) and strolled around the mall. We walked past the store where I usually get my glasses, and saw there was a 50% off sale on lenses, at that point I decided that I finally wanted to invest in a pair of prescription sunglasses (on a side note…I don’t know why I’ve stopped wearing my contacts). I headed to the store where I usually get my glasses and found a pair of frames that were very similar to my normal glasses and set about getting them made. They told me that they’d be ready by 9PM and took my info. I was very excited and headed off to dinner.

Mom and dad were late as they missed the exit off the turnpike but it was no biggie, they arrived around 7pm and we had a very nice dinner. Everyone enjoyed themselves and it was a lovely evening. After dinner we headed over to the Mall, and left mom at the MAC store. I went down to the eyeglasses place, excited to pick up my first pair of prescription sunglasses.

I walked into the store and the woman at the counter took me back to the pick up/adjustment area, and looked, and looked and looked for my bin. She could not find it. A bit more searching revealed that my glasses would not be ready until tomorrow. I was very upset because I really only bought them from here because I wanted them quickly for our travels this weekend. I was also upset because of the attitude I got from the sales person. I know it matters not to her that they did not keep their promise to me but I mattered to me.

I asked to speak to a manager who was not much better. She was a bit rude and I decided instead of being a loud, nasty, disappointed customer, that I’d be a very pleasant, but disappointed customer. After I was nice to all of her nastiness, she explained to me that the anti-glare coating machine had broken and they would not be able to fix it until tomorrow. She went on to say that if I really wanted or needed them, they could finish them without the anti-glare. When asked why they couldn’t have called me (they took all my info twice) to ask me this 2 hour ago, she just apologized and went back to make my lenses.

I’m pretty happy with them, but I do think they could have done a better job with the lens edges, but they have a money back guarantee, if I really can’t get over it (I probably will), I’ll just go talk to them next week.

On a side note, as we walked thru the mall, we saw the new iPhone display in the Apple Store’s window and I was amazed at how many people not only stopped, but how many people stood there rattling off all kinds of features and information about the phone. I saw about 6 groups of people ranging from Baby Boomers to tweeners to grade school kids, not one group did not know all there was to know about the iPhone. I think this is going to be huge. Yet I still don’t really want one yet. Someday, but not yet.