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As you can imagine from part 1, I was pretty upset and when I’m upset, I blog. And that’s when the third hit came in, as I was writing a blog detailing what happened with the hard drive failure, something equally devastating, no perhaps more devastating happened. I wrote a huge blog, bitching, ranting, raving and then I hit submit. The page just hung. No response and then a time out. Strange. I checked a few of the other sites hosted on my server… and they were ALL timing out. This was weird. I figured something happened on the internet and figured I’d deal with it when I got home. And I did. I called of course, Pinoyboy to vent and he did inform me that there were some internet backbone outtages and maybe we were affected. I went to bed. Still saddened by my data loss, but I had to teach Tuesday morning and I needed to be focused. All day Tuesday, things did not improve. Still no dice. I started calling our tech support for our hosting. The hosting company had been sold. I called the new company and their support disconnected me. EVERY TIME I CALLED! I began to panic. Ordinarily again, this would not be a problem as I have backups of the sites… BUT refer to part 1, I have no data, no back up! More worrisome to me was the fact that this was not just my website. It was Pinoyboy’s, Ed’s, Roseld’s, Mike P’s, my blog, my podcast, my family’s email, my friend’s business site, my other friends site. This was a big f*cking deal. Wednesday came and there was still no word from anyone at the hosting company. I started to accept that this week… my entire computing life was gone. Pinoyboy and I started to look at and decide on new hosting companies and tried to figure out how we could hobble the podcast and our blogs back together. Thursday, we finally got hold of someone who told us that they didn’t know what happened that although they are our reseller, they don’t own our servers, that’s by another company. They’d call and get things straightened out. They lied. Nothing happened. I was beside myself. I felt so guilty about everyone’s sites being down and apparent data loss. Add to that my data loss and trying to set up the MacBook and I was a wreck. Friday, we finally got an answer to what happened! It seems our hosting company didn’t pay the managed server company for our servers for the past four months. Seems they are in some sort of a dispute and we were stuck in the middle. The managed server company was actually really helpful and worked with us to get the server back up and by Friday evening we were back in business. Did I mention thru all this work was a bitch? Yeah.. it was hands down, the worst week ever. |
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